Questions before you get started.

Get in touch and tell us what you know about your collection. We can help identify the formats and put together a starting estimate.

Quotes are based on the information available, often before we’ve seen your tapes or film. The final price may differ once your media has been digitized. Recording lengths and file sizes may also differ from the initial estimates.

Smaller orders typically take 2–3 weeks, depending on our current workload and the condition of your media. For larger collections, contact us for an estimated turnaround. If you have a deadline, let us know so we can discuss timing and any rush fees.

Yes. We return your original media after digitization. We also recommend keeping your originals alongside your digital copies.

We handle your originals with care and use a preservation-focused approach. Older tapes and film can be fragile, and playback is not entirely risk-free. Please tell us about any known damage, mould, or playback problems before bringing in your collection.

Both are options. Studio visits are by appointment only. Please contact us before mailing your collection so we can discuss the arrangements. We recommend tracked and insured shipping.

We recommend digital files for viewing, sharing, and backing up your collection. Our everyday defaults are MP4 for video, JPG for images, and MP3 for audio. WAV, specialist formats, and your preferred codecs are available on request. Delivery options include Google Drive links shared by email, USB drives, and portable hard drives. Delivery and storage charges are listed in Services & Pricing.